Registration and device failures

The following applies only to Nortel Symposium, Alcatel TSAPI, Avaya TSAPI, Genesys, Aspect, and CTConnect integrations.

If you configure invalid extensions (or an extension that the T-Server is not yet aware of) the integrations will periodically attempt to re-register the DNs.

If a device fails to register, an alarm will appear in the Recorder Manager in the Integration Service section. You can also query failed devices in Recorder Manager.