Configure RTP detection

Use the following procedure to configure RTP detection Function of the IAFD product that compares a caller’s voice to one or more voiceprints in a watch list to detect if a target is participating in a call. (in addition to completing Configure recording). See RTP detection for more information about RTP.

RTP Detection is always enabled in Performance and Liability fallback modes.

Before you begin: Limitation on RTP detection

RTP detection is not supported when the RTP payload type is in the dynamic payload range of 96–127 (such as video) and for any encrypted media streams (such as Lync). Therefore, RTP detection is not supported for video recording and Lync recording.

Procedure

In Recorder Manager, click General Setup > Capture Settings > IP Recording.
Under RTP Detection, set Detect RTP to Always, System Default, or Never.

RTP detection works together with recorder call control protocols and CTI. The Recorder Fallback Type set in the member groups associated with the IP Recorder in Enterprise Manager will influence the implementation of RTP.

If the Recorder Fallback Type is Performance or Liability, the system automatically sets its internal value for RTP Detection to “Always”, regardless of the setting selected in Recorder Manager. Only when the Recorder Fallback Type is Application will the Recorder Manager RTP setting take precedence. See Configure IP recording settings and RTP detection for more information.
Click Save.