Configure network protocols

Configure call control protocols in the network to identify which IP communication protocol is used for Recorder Controlled extension management, including Analyzer if installed. The Remote Analyzer protocol can also be used. If your Extension Recorder Control Type is CTI Controlled (configured in the Enterprise Manager), do not configure SCCP or SIP, as these will trigger recordings and override existing CTI Controlled settings.

Please note that RTP detection Function of the IAFD product that compares a caller’s voice to one or more voiceprints in a watch list to detect if a target is participating in a call. is independent of protocol configuration. Please see Configure IP recording settings.

Procedure

Choose General Setup > Capture Settings > Protocols.

Complete the following settings:

Item	Description
Name	Shows the name of the protocol. H.323 is a common multimedia communications protocol used in packet-based networks (and in particular, in some Avaya environments). Remote Analyzer is the name of the proprietary protocol used for call control in IP Analyzer. SCCP (Skinny Call Control Protocol) is used with either Cisco IP phones or Cisco Call Managers. Select this option to record video for phones that support SCCP. SIP (Session Initiated Protocol) is a common IETF non-proprietary call control protocol. Select this option to record video for phones that support SIP. Unify (Siemens) H.323 is used exclusively with Siemens.
Configured	Select a protocol (see above for descriptions) to be used if the Extension Recorder Control Type (configured in the Enterprise Manager) is Recorder Controlled. If the Extension Recorder Control Type is NOT Recorder Controlled (that is, extensions are CTI Controlled), leave these fields unchecked. If you check Remote Analyzer as the protocol, you must also type in a port number under Listen Port.
Listen Port	Only if Remote Analyzer is checked, type the number of the port on which the Recorder listens to (that is, communicates with) the IP Analyzer. The Port field is available only for the Remote Analyzer protocol. The port number specified should match the port in the Analyzer Call Control Protocol configuration as described in Create a Call Control Recorder Group.

Item

Description

Name

Shows the name of the protocol.

H.323 is a common multimedia communications protocol used in packet-based networks (and in particular, in some Avaya environments).
Remote Analyzer is the name of the proprietary protocol used for call control in IP Analyzer.
SCCP (Skinny Call Control Protocol) is used with either Cisco IP phones or Cisco Call Managers. Select this option to record video for phones that support SCCP.
SIP (Session Initiated Protocol) is a common IETF non-proprietary call control protocol. Select this option to record video for phones that support SIP.
Unify (Siemens) H.323 is used exclusively with Siemens.

Configured

Select a protocol (see above for descriptions) to be used if the Extension Recorder Control Type (configured in the Enterprise Manager) is Recorder Controlled. If the Extension Recorder Control Type is NOT Recorder Controlled (that is, extensions are CTI Controlled), leave these fields unchecked. If you check Remote Analyzer as the protocol, you must also type in a port number under Listen Port.

Listen Port

Only if Remote Analyzer is checked, type the number of the port on which the Recorder listens to (that is, communicates with) the IP Analyzer. The Port field is available only for the Remote Analyzer protocol. The port number specified should match the port in the Analyzer Call Control Protocol configuration as described in Create a Call Control Recorder Group.

Click Save.