Unassign IP extensions

Use the following procedure to free selected extensions, including secondary extensions, or a range of extensions, from a Member Group (thereby making them available to other Member Groups).

Procedure 

1. Click Recording Management > Data Sources > Settings, and then choose a data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. that supports IP Extension Pools.

2. Click Member Groups, select an IP Extension Pool Member Group, and then click Edit.

3. Click Unassign Phones. The Unassign Phones from Member Group window appears, listing phones already assigned to the Member Group. (Secondary extensions do not appear.)

4. Select one or more extensions and click Unassign Selected to unassign the extensions from the currently selected Member Group.

   To search a large number of phone extension records, in the Find Phone area type the first few letters or numbers of the extension, and then click GO. If no matching records are found, a message indicating this appears beside the Find Phone area.

5. Click Save when done.

Related topics 

Set up phones and extensions

Assign a range of IP extensions