Assign a range of IP extensions

Assign IP extensions by specifying a range, as opposed to selecting specific extensions, to associate these primary extensions with a Member Group. Any secondary extensions are also included in the assignment. You can specify a contiguous range, or you can specify single or sub-ranges of extensions by separating with a comma, such as 1000, 1050-1075, and 1080-1090.

Procedure

Click Recording Management > Data Sources > Member Groups, and then select a Data Source that supports IP Extensions.
Choose an IP Extension Pool that has extensions already created, and then click Edit.
Click Assign & Create Phones > Assign Range.

Complete following fields:

Primary Extension
Prefix	Type any digit or letter that will precede the extensions number.
Extension Range	Type an extension number range, such as 1,2, 3-100. Here, extensions 1 through 100 would be created. Extensions are case-insensitive.
Postfix	Type any digit or letter that will appear after the extension, as an identifier.
Recording Mode	Choose an extension recording mode as described in Extension recording modes.
Overwrite Existing	Select this check box to have existing extensions replaced with new ones created in the range if there are duplications. The new one then assumes the characteristics of the range. If left unchecked, the original extension will remain with its existing characteristics (such as recording mode).

Secondary Extension
Delete if Extension exists as primary	Select this check box to indicate that the primary extension will be deleted if a primary extension with the same number/identification is detected.
Overwrite Existing	Select this check box to have existing extensions replaced with new ones created in the range if there are duplications. The new one then assumes the characteristics of the range. If left unchecked, the original extension will remain with its existing characteristics (such as recording mode).
Secondary Extensions	Type in only secondary extensions whose recording modes will be changed. If you do not type in secondary extensions they are assigned with the same recording mode as the primary extension. Click Add to add additional rows so that you can type in other secondary extensions.
Recording Mode	Choose an extension recording mode: Record—Record all calls on this extension. Recording Resource—Not available in all cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously., and only used for soft phones. Use in conjunction with a Service Observe or Single Step Conferencing Recorder Control Type. Start on Trigger—Do not record calls on this extension until a recording rule is triggered or an external API command starts recording. If the recorder is set to recorder controlled, recording will start whenever the recorder starts, but audio prior to the recording trigger will be deleted; the interaction In Speech Analytics, an interaction represents a single part of the contact between one employee and the same customer. In Text Analytics, an interaction is the communication session between one or more employees and the same customer with a unifying contextual element. will start there, and continue to the end of the call. Application Controlled—Record every call, and then delete it. At any time during a call, a recording rule or an external API command can cause the recorder to keep the call. Do Not Record—Do not actively record this extension. Other extensions on the same call will follow their respective Recording Mode, and may record audio for this extension. External API commands or recording rules do not override this setting.

Click Assign.