Generate an API Key

Generate an API key when an application vendor requests one. Each new key is automatically enabled and ready for use.

There is a system limit of 300 keys. In a Cloud environment, each customer (tenant) can have a maximum of 300 keys.

Before you begin 

  • To create a custom key, your system administrator must enable the Scoped API feature flag.

  • For a scoped key that allows a single user access to URLs, the user must have the required privileges to access the APIs at those URLs.

Procedure 

  1. Go to System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager.. Under License Management, select API Keys.

  2. Select Add (Add an API key button).

  3. Select a Key type.

  4. In Expiry Date, do one of the following:

    • Select a date and time to disable the key.

      Upon expiry, the system disables the key, and deletes it seven days later.

    • For a key that never expires, leave the date empty.

    The Expiry Date field does not apply to Desktop keys.

  5. Type a description of the key. Example: "Created for Face-to-Face recording"

  6. For a custom or external keys only, in User, select:

    • All — to make this key available to all features and APIs, select All.

    • Specific — to restrict access to the selected user's permissions at the time of use.

      To locate a specific person, use any of these options:

      • Filter users by organization button — Filter by organization.

      • Filter users by group button — Filter by group.

      • Use advanced filters to filter user list. — Use advanced filters.

      • Search user list by keyword button. — Search by keyword.

      • Clear filters from user list button. — Clear the filters.

  7. For a custom key, add at least one API endpoint:

    • In the Allow Access to URLs section, add a row by clicking Add a Custom API Key icon.

    • In the URL field, specify the URL that you want to allow access to. You can use * as a wildcard to include multiple endpoints.

    • In the Method field, specify the request type as GET or POST.

    • To remove a row, select the row, then click X.

  8. Click Generate.