Transfer archived data

To move the contents of one Archive media to another, you can use the Archive media migration feature. This feature is typically used to transfer archived data from removable media (DVDs) to fixed media (SAN, FTP, Centera, Amazon S3, Hitachi HCP).

The original calls remain on the original media, as do the database representation of these calls. Although referred to as "transfer," this is a copy operation, not a move operation.

Access to source drives during transfer

While in Replay mode the source drives are generally available for replay from reply applications or from the Transfer drive. While transfer activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. is occurring, other replay requests from replay applications may be delayed or denied.

Archive > Drives

Archive drive settings

Add or edit an Archive drive

Replace a physical archive device