Edit multiple extensions

You can change multiple non-clustered extensions for a selected switch at one time, using the following procedure.

Procedure 

  1. Click Recording Management > Data Sources > Settings, then select a Phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs..

  2. Click Phones, then select two or more extensions.

  3. Click Edit.

  4. Complete the fields as described in Create and edit phones/extensions.

  5. Click Save.

Set up phones and extensions