Start dates for campaigns
If a Start Date is configured in the campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads., then the campaign starts at the specified time.
If no Start Date is configured in the campaign, then the circumstances of the configuration determine the start date for archiving.
Scenario |
Start Date configured in campaign? |
Archive starting point |
---|---|---|
Newly configured Local archive drive that uses campaigns |
Yes
|
Time/date specified in Start Date for campaign. |
No |
Time/date specified in the drive definition in Recorder Manager (Archive Starting Point). |
|
Newly configured central archive drive with initial recorders associated to campaign |
Yes |
Time/date specified in Start Date for campaign. |
No |
Current time. |
|
Existing central archive drive with newly associated recorders |
Yes |
Time/date specified in Start Date for campaign. |
No |
Current time. |
|
Archive service is restarted |
Yes or No |
Archive starts from the last successful point. |