Manage Analyzer
Use Recorder Manager to perform analyzer management functions that enable Analyzer, an optional component in the recording system Process of capturing an employee-customer interaction for playback, screen and dialer-based interactions, and evaluation purposes., to integrate with the IP Recorder. This includes all the familiar tasks you can perform in Recorder Manager, such as managing alarms and users, except that all tasks relate only to the Analyzer.
If your recording system is controlled by the Enterprise Manager, permissions can be assigned to the Analyzer, which is another form of an Installation, limiting who can access this server. You must therefore have the requisite security authorization to access Analyzer. See:
Start and Stop Analyzer Services
Use the following procedure to start and stop analyzer services.
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On the Analyzer server, in Recorder Manager, click Operations > Start and Stop.
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Do one of the following:
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Select one or more components or click Select All, and then click Start or Stop to start or stop the selected component(s). The Start or Stop operation does not execute for the Disabled Start Type. Start, Stop, and Edit options are not available for components that require a restart.
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With a running component selected, click Edit to change to the startup type.
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For components that cannot be started or stopped, such as Tomcat Services, click Restart to restart that component.
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Click Reboot to reboot the server.