Supported archive devices

The following table lists supported devices and the maximum TAR file size allowed.

For on-premises deployments, you can archive files on different types of media.

For cloud deployments, you can archive files on native cloud storage, according to the deployment environment.

Device	Maximum TAR file size supported
EMC Centera Storage, ECS	3.99 GB
Hitachi HCP (Hitachi Content Platform)	100 MB
RDX drive (Removable Disk Technology)	3.99 GB
SAN/NAS/Hard Drive	3.99 GB
Centera SDK
Amazon S3 for native Amazon cloud storage for AWS deployments	3.99 GB
Amazon S3 for other cloud storage devices such as IBM Storage Object, Dell ECS	3.99 GB
Azure Blob Storage for Azure deployments	3.99 GB
GCS (Google Cloud Storage) for Google Cloud deployments

Refer to the CFE for a list of devices that are supported only for playback Process of selecting a recorded interaction, playing it back to listen to the call, and viewing the content of the interaction on the screen. of legacy media files.

Any fixed media (fileshare, FTP, Hitachi HCP, EMC Centera, Amazon S3, Azure Blob Storage, GCS) in the enterprise must be defined in Enterprise Manager before it can be assigned for use with Archive. Define the fixed media on the Archive Media page under Campaigns in Recording Management. To manage each removable media device, use the Recorder Manager on the Archive servers.