External EDH Cloud Configuration server role and associations
The Engagement Data Hub (EDH) centralizes data from various products. The External EDH Cloud Configuration server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system. represents the URL of the EDH server that the client app or service needs to access to enable Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions. and Text Analytics enrichment data to be sent to EDH. The server role is not managed by Enterprise Manager but needs to be known by other WFO Server Roles.