The Configuration Messages Status Icon

All user interface screens available from the System Monitoring > System Monitor menu are part of the Enterprise Manager application.

All screens available from these menus are also part of the Enterprise Manager application:

System Management > Enterprise
Recording Management

When you make a configuration change from any Enterprise Manager screen, the Configuration Messages Status icon appears on all Enterprise Manager screens.

This icon displays on the screens while the Enterprise Manager processes the configuration changes. The icon disappears from the screens when the Enterprise Manager completes the processing of all configuration changes.

If you see the Configuration Messages Status icon on a screen, you can click on the icon to view status information about the configuration changes the Enterprise Manager is currently processing. The states of a configuration change are queued, processing, and pending, as discussed below.

States of a Configuration Change

When you use Enterprise Manager to make configuration changes to managed servers, Enterprise Manager performs a two-step process to distribute these changes to the servers. The Enterprise Manager:

Stores (or queues) the changes in a local cache.
Converts the cached changes to configuration messages and transmits these messages on the network to the managed servers.

When you click on the Configuration Messages Status icon, it shows the number of configuration changes that are in each of the three states below:

Queued Changes - The configuration changes are queued in the local cache. For configuration changes in this state, an estimated time appears that indicates how long it will take to convert the queued changes into a pending message(s). This time is calculated based on the current activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. occurring on the server. This message appears when the estimated time for conversion is expected to be three minutes or less.
Processing Queued Changes - The configuration changes are of sufficient volume that the time required to convert the queued changes into configuration messages exceeds three minutes. This state displays until the conversion of all configuration changes to configuration messages is complete. This state can display for several minutes.
Pending Messages - The configuration changes are converted to a configuration message, but the message has not yet been sent to the managed server Server that is managed by the Enterprise Manager application..

To view more information about pending messages, click System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager. > Enterprise >Configuration Status and click View Message Status.

As noted above, the amount of time that the Configuration Messages Status icon persists on the screen depends on the current level of activity on the Enterprise Manager server. If the Configuration Messages Status icon persists on the screen indefinitely, some problem exists either with Enterprise Manager, the managed server that is the target of the configuration changes, or the communication link between Enterprise Manager and the target server. In this case, you should investigate the problem using any of the following Enterprise Manager features:

Installation tree icons - Scan the Installations tree nodes for icons that indicate an error or a warning condition and then investigate the problem.
Configuration Status screen - Use this screen to view information about pending configuration messages. This screen is available in the right-hand pane when you select any node of the Installations tree.
System Monitor Alarms - Use the System Monitoring > System Monitor > Alarm Dashboard menu to investigate any active alarms that are related to Enterprise Manager or recent configuration changes.

Related information

Enterprise Manager Configuration and Administration Guide (“Architecture and Technical Concepts” chapter)