Standard notification profiles

The standard notification profiles are assigned to alarms by default, but they are not operational by default. You must perform some additional configurations to make them operational.

To understand how the standard notification profiles operate, read this section.

Default assignment of standard notification profiles

There are six standard notification profiles available following a system installation. These notification profiles are named Alarm Testing, All Alarms, Critical, Major, Minor, and Information.

By default, every alarm has two standard notification profiles assigned to it, including:

  • All Alarms - This notification profile List of email addresses or SNMP nodes assigned to an alarm. If the alarm is triggered, the email addresses and the SNMP nodes receive a notification. is assigned to every alarm.

  • One other notification profile depending on the priority level of the alarm, as noted in this table:

    Notification Profile Name:

    By default, this profile is assigned to:

    An employee or SNMP node added to this notification profile is notified when:

    Alarm Testing (Use for alarm testing purposes only)

    Four test alarms. There is one test alarm assigned to each alarm priority (Warning, Information, Minor, Major).

    The four test alarms are triggered.

    All Alarms

    Every alarm

    Every alarm that is triggered.

    Critical

    Every alarm of the Major priority

    Every alarm of the Major priority that is triggered.

    Major

    Every alarm of the Minor priority

    Every alarm of the Minor priority that is triggered.

    Minor

    Every alarm of the Warning priority

    Every alarm of the Warning priority that is triggered.

    Information

    Every alarm of the Information priority

    Every alarm of the Information priority that is triggered.

E-mail notifications with standard notification profiles

To ensure employees are notified by e-mail when alarms are triggered, you add employee e-mail addresses to the standard notification profiles.

For example, if want an employee named Manuel Ortega to be notified by e-mail each time an alarm of the Major priority is triggered, add Manuel Ortega to the Critical notification profile. Manuel will receive an e-mail each time an alarm of the Major priority is triggered.

All other standard notification profiles work the same way. If you want an employee to be notified of alarms of the Warning priority, add that employee to the Minor notification profile. If you want an employee to be notified of alarms of the Information priority, add that employee to the Information notification profile, and so on.

If you include the same employee’s e-mail address in more than one notification profile, that employee may receive multiple e-mails about the same alarm. For example, if an alarm has both the All Alarms notification profile and the Critical notification profile assigned to it, and Manuel Ortega appears in both of these notification profiles, Manuel will receive two e-mails when the alarm is triggered.

SNMP trap notifications with standard notification profiles

SNMP trap notifications work basically the same way as the e-mail notifications.

If you want an SNMP node to be notified each time an alarm of the Major priority is triggered, add that SNMP node to the Critical notification profile. If you want an SNMP node to be notified when any alarm is triggered, add that SNMP node to the All Alarms notification profile, and so on.

What to do next 

To make standard notification profiles operational, see Make the standard notification profiles operational.

Changing the email addresses and SNMP nodes assigned to a notification profile

Test and acknowledge alarms from the Alarm Testing notification profile

Alarm notification profile overview

Custom notification profiles