Twilio Media Adapter

The Twilio Media Adapter connects to Twilio Flex and obtains notifications about real-time audio streams. The Adapter runs on the same server as the Recorder Adapter Proxy Service (RAPS).

Procedure 

1. In Recorder Manager, go to General Setup. Under Integration Service, click Settings.

2. Click Create, then select Twilio Media Adapter.

3. Complete the settings.

4. Click Save.