Skype Audio Adapter

For Skype audio recording, you must create a Skype adapter in Recorder Manager and associate it with the Skype data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs.. In addition, you must enable the SIP protocol in Recorder Manager (under General Setup > Capture Settings > Protocols).

Procedure 

1. In Recorder Manager, navigate to General Setup, then Integration Service.

2. Under Settings, click Create.

3. Select Skype Adapter.

4. Enter the following settings:

   Field	Description
   Adapter Name	Type a unique name for this adapter. Do not use any special characters or characters that truncate xml. This field is not case-sensitive.
   Description	Optional: Type a description of the adapter.
   Adapter Type	A read-only field that lists the adapter selected above.
   Startup Type	Select a startup type: Automatic, Manual, or Disabled.
   DataSource	Select the Application data source you created previously for Skype.

5. Click Save.