Speech Products Database Server Role

The Speech Products Database Database in the Data Center that stores transcribed interactions. stores transcribed interactions, and interfaces with the Transcription Repository Service (TRS) for the storage and retrieval of transcripts.

The Speech Products Database server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system. parameters define the system behavior of the Speech Products Database.

The purge policy method for the projects stored in the Speech Products Database are defined through the Retention Policy setting in the Speech Application Service Server role in the Data Center that builds the index of transcribed calls for use by various system applications and services, and processes requests for retrieving analytics data based on the indexed interactions. server role.

Parameter

Description

SQL Server Host Address

Type the SQL server host address of the Speech Products Database server.

The instance name is not required.

SQL Server Port

Type the SQL server port number of the Speech Products Database server.

These values are customized for each customer and documented in the "EM Config" tab of the Customer Furnished Equipment (CFE) Guide prepared for the customer site. If this tab is hidden in your CFE Guide, unhide it.

The Speech Products Database server role parameters define the system behavior of the Speech Products Database.

Parameter

Description

Database Storage Allocation (GB)

Set the total size (in GB) that will be allocated to the database’s data and index Repository of transcribed interactions, which are used for analysis in Speech Analytics. files.

Default: 45 GB

Transaction Log Storage (GB)

Set the size (in GB) that will be pre-allocated to the database’s transaction log.

Default: 2 GB

Tempdb Data Storage (GB)

Set the size (in GB) that will be pre-allocated to the Tempdb data files, up to a maximum value of 64 GB.

Default: 4 GB

Tempdb Log Storage (GB)

Set the size (in GB) that will be pre-allocated to the Tempdb log file. Valid values: 1GB-10GB.

Default: 2 GB

Parameter

Description

Default Timeout (seconds)

Set the time interval (in seconds) after which query processing times out.

Default: 30 seconds

Parameter

Description

Agent Signature Builder Maximum Thread Number

Set the maximum number of threads that should be used by the Agent Signature Builder.

You can set from 1 to 10 threads.

Related topics 

Speech Products Database Server Role Associations

Speech Application Service Server Role