Unify (Siemens) OSV SIP Proxy Adapter

SIP proxy detection Function of the IAFD product that compares a caller’s voice to one or more voiceprints in a watch list to detect if a target is participating in a call. allows the IP recorder to identify the SIP proxies, by processing SIP REGISTER and its OK response messages. This proxy IP address is used to determine the direction (inbound or outbound) of the SIP calls. This direction is then used to identify the extension in order to record the call, and also to tag the extension number.

For this solution, CTI is required for tagging and for segmentation purposes. An additional CTI adapter is required, one of either Unify (Siemens) CSTA Adapter or Unify (Siemens) OSCC Adapter.

Procedure 

  1. In Recorder Manager, choose General Setup > Integration Adapters > Settings.

  2. Click Create, then select Unify (Siemens) OSV SIP Proxy Adapter.

  3. Specify settings for this adapter in the right-hand pane, referring to the following table. All fields are required unless otherwise indicated.

    Unify (Siemens) OSV SIP Proxy Adapter settings

    Field

    Description

    Listen at IP Address

    Listen at IP address: Specify the IPv4 address for the adapter to bind the SIP trunk and receive traffic. The address must be a valid IPv4 address on one of the network interfaces of the local system. When the adapter starts, if the Listen at IP address field is empty, the adapter listens to each network interface with a valid IPv4 address. The adapter starts only when the IPv4 address can be located.

    If Enterprise Manager is installed on the Integration Service machine, you must use a port other than 5060 as the listen port.

    Port

    Type the port for the IP address specified above.

    The specified port cannot be in use by any other application or adapter on the local server.

    SIP Server Hostname

    Specify the host name of the OSV SIP Server to connect to.

    SIP Server Port

    Specify the port number of the OSV SIP Server to connect to.

    Use Backup Server

    Select the check box to back up the OSV SIP Server.

    Backup SIP Server Hostname

    Specify the backup host name of the OSV SIP Server to connect to.

    Backup SIP Server Port

    Specify the backup port number of the OSV SIP Server to connect to.

    Subscriber DN

    Specify the DN used by Integration Service to initiate Silent Monitoring of the recorded extensions, as configured in OSV. The DN must be configured as follows:

    Country Code+Area Code+Full Device Numbers, e.g. 17707360501

    Silent Monitoring Access Code

    Specify a sequence used to initiate Silent Monitoring on extensions, as configured in OSV, e.g. *72

    Use Digest Authentication

    Select the check box to enable digest authentication of SIP messages. This feature is disabled by default.

    User Name

    Specify the user name (as assigned for the Subscriber DN above) for digest authentication as configured in OSV.

    Password

    Specify the password (as assigned for the Subscriber DN above) for digest authentication as configured in OSV.

  4. Under Advanced Settings, use the Key and Value fields to enter any proprietary pairs that are in use in your system.

  5. Click Save.

  6. Select the adapter in the left-hand pane and click the Start button to start the adapter.

Related topics 

Supported Integration Service CTI adapters