Recorder Manager features
Use the Recorder Manager to control specific behavior for each Recorder.
Access Recorder Manager
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In Enterprise Manager, select a recorder.
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Go to System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager.. Under Enterprise, select Settings.
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Select the Launch button.
Features
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check the status of the recorder
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configure voice cards or NICs
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back up your configuration
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configure and manage local drives on the recorder
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create a Calls folder on the local drive, in which to store recorded audio files before they are archived
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configure local Archive functionality (see the Archive Administration Guide)
Configuring adapters
Recorder Manager is also the place where you can configure the adapters for CTI integrations. Adapters connect to and receive events from third-party systems—identified in Enterprise Manager as a data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs.—translating the event data into key-value pairs that are then sent to the Integration Service. Adapters notify the Integration Service of any serious errors in the third-party system, or in the communication with that system.