Lync Audio

For both Delivery and Interception in Lync Recording, you must create a Lync adapter in Recorder Manager and associate it with the Lync data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs..

Procedure 

  1. Launch Recorder Manager and click General Setup > Integration Adapters > Settings > Create.

  2. Select Lync Adapter.

  3. Enter the following settings:

    Field Description

    Adapter Name

    Type a unique name for this adapter. Do not use any special characters or characters that truncate xml. This field is not case-sensitive.

    Description

    Optional: Type a description of the adapter.

    Adapter Type

    A read-only field that lists the adapter selected above.

    Startup Type

    Select a startup type: Automatic, Manual, or Disabled.

    DataSource

    Select an Application data source with a sub-type of Lync.

  4. Click Save.

Related topics 

Supported Integration Service CTI adapters