Type a unique name for the member group.

Type a description for this extension group (optional).

The parameter is always set to Record on Demand and cannot be changed. This type supports the Avaya record-on-demand functionality.

In multiple registration environments, fallback options are limited to those in which audio recording continues in the event of CTI or recorder disconnection from the Integration Service.

Select one of the following from the drop-down list:

• Never (Application) - If CTI is disconnected, no audio or screen recording occur. If CTI is up, recording with CTI marking will occur.

• On CTI Disconnection (Performance)—If CTI is disconnected, audio recording continues (VOX-detected segments will be retained), but screen recording does not. If CTI is up, audio recording with CTI marking will occur; if we receive CTI for a call but no audio (for any reason), recording will not occur. VOX segments (not associated to CTI calls) will be discarded. You can set a Rollback Period in the phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. to specify the length of time preceding a disconnection for which recordings will be held.

• Always (Liability)—If CTI is disconnected, audio recording continues (VOX-detected segments will be retained), but screen recording does not. If CTI is up, both CTI- and Vox- detected segments will be retained. (If a signaling protocol is configured, it will be used before VOX to record the call.)

Recording Beep Tone: When enabled, participants on a call hear a beep when the Recorder starts recording the call. By default, the beep tone is disabled. To enable this option, select the check box. Note: The duration, pitch, and repetition of the tone are configured in Avaya Communication Manager. This parameter is available for the following Avaya member groups: Extensions, DMCC Recording, and Multiple Registration Extension.

Select the Avaya recorders to be associated to this member group. Select multiple recorders to create a pool of recorders to support the Avaya record-on-demand functionality.

The extensions assigned to the member group. Extensions are associated to the DMCC soft phones. Click the Assign & Create Phones button to assign extensions to the member group.

The DMCC soft phones assigned to the member group. The assigned DMCC soft phones are used to capture the audio recording.

To add phones to this member group, click Assign & Create Resources, select the DMCC soft phones to add to this member group, and then click Save.

After adding or removing phones and resources, or when the recorder capacity changes, use the Rebalance Resources option to distribute the load of resources (soft phones) evenly across the pool of assigned recorders.