Create and edit phones for dialers

If you are using a standalone dialer deployment, create phones/extensions for the dialer data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs.; otherwise (and in most cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously.) you must create the phones/extensions on the phone data source. In both cases, see Create and edit member groups and extensions.