DPA Database Server Role

This role is used to upload DPA data from DPA clients and uploads the changes generated from the DPA application user interfaces.

SQL Server Details

Parameter	Description
SQL Server Host Address	Type the SQL server host address of the server hosting the DPA database server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system.. The instance name is not required. Default Value: Value provided during the installation process.
SQL Server Port	Type the SQL server port number of the server hosting the DPA database server role. Default Value: 1433 Options: Any number between 0 and 65535

Parameter

Description

SQL Server Host Address

Type the SQL server host address of the server hosting the DPA database server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system.. The instance name is not required.

Default Value: Value provided during the installation process.

SQL Server Port

Type the SQL server port number of the server hosting the DPA database server role.

Default Value: 1433

Options: Any number between 0 and 65535

These values are customized for each customer and documented in the "EM Config" tab of the Customer Furnished Equipment (CFE) Guide prepared for the customer site. If this tab is hidden in your CFE Guide, unhide it.

Database Sizing

Parameter	Description
Database Storage Allocation (GB)	Set the total size that will be allocated to the database’s data and index Repository of transcribed interactions, which are used for analysis in Speech Analytics. files. Default Value: 1
Transaction Log Storage (GB)	Set the size that will be pre-allocated to the database’s transaction log, from 1 to 128. Default Value: 1
Tempdb Data Storage (GB)	Set the size that will be pre-allocated to the Tempdb data files, up to a maximum value of 64 GB. Default Value: 1
Tempdb Log Storage (GB)	Set the size that will be pre-allocated to the Tempdb log file. Valid values: from 1GB to 10GB. Default Value: 1

Retention

Parameter	Description
Application Retention (days)	Set the number of days the database retains application data. Default Value: Selected (enabled); 90 Options: Any number between 1 and 50000
Event and Trigger Retention (days)	Set the number of days the database retains event and trigger data. Default Value: Selected (enabled); 90 Options: Any number between 1 and 50000
Consolidated Retention (days)	Set the number of days the database retains consolidated data. Default Value: Selected (enabled); 90 Options: Any number between 1 and 50000
Audit Retention (days)	Set the number of days the database retains the Audit data. Default Value: Selected (enabled); 90 Options: Any number between 1 and 50000

DPA Employee Sync

Parameter	Description
Import Folder	Type the location of user organization files imported to DPA. Default Value: [data and logs directory]\DPA\ImportFiles

DPA Adherence Export

Parameter	Description
Export Folder	Type the location of the output files. Default Value: [data and logs directory]\DPA\AdherenceFeed

DPA External Events Import

Parameter	Description
Import Folder	Type the location external event files are imported to DPA. Default Value: [data and logs directory]\DPA\ExternalEventFeed

DPA VCT Export

Parameter	Description
Export Folder	Type the location the VCT Extract program creates its output files. Default Value: [data and log directory]\DPA\VCTOutput