DPA Application Server Role Associations

Associated Roles

Mandatory, Optional, or If Exists

Association Scope

Association Type & Limits

Why is this Association required or used?

DPA Database Server role in the Data Center that stores data for the Desktop and Process Analytics (DPA) product.

Mandatory

Enterprise

One-to-one

Automatic Association

Framework Applications Server role in the Data Center that provides the system’s core applications. It is a mandatory server role in the system and required for all packages.

Mandatory

Enterprise

One-to-one

Automatic Association

Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. Application

Mandatory

Enterprise

One-to-one

Automatic Association