Archive drives

You define individual drives for specific archive activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule.. You can specify a drive to archive all recordings on the local Recorder, or to archive a campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads.-driven set of recordings pulled from local or remote Recorders.

In Enterprise Manager, you can view a list of drives defined for each Archive Server; however, you must use the Recorder Manager on an Archive Server to actively manage the Archive drives.

See the on-line help for Recorder Manager for more information about drive management.